Display based on Specified Commercial Transactions Law

Display based on Specified Commercial Transactions Law | Cute maternity clothes & nursing clothes mail order honono for mom&baby

distributor

Cross Village Co., Ltd.

sales manager

Ryota Murakoshi

location

4-16-16 Kajinocho, Koganei City, Tokyo 184-0002

telephone number

0422-25-6498 (Weekdays 10:00~15:00)
If you would like to contact us by phone, please use the contact form to let us know your convenient time and phone number. Our staff will call you.

contact address

Inquiry form

email address

contact@honono.net

Sales URL

https://www.honono.net

Explanation of necessary charges other than product price

・Shipping fee: 700 yen nationwide
Free shipping for purchases over 15,000 yen

・If using bank transfer, the transfer fee will be borne by the customer.

- In the case of cash on delivery, a cash on delivery fee will be charged depending on the purchase amount.

・If paying at a convenience store, a payment fee will be charged depending on the combined amount as agreed by KOMOJU.

cash on delivery
When you receive the product, you will be required to pay in cash the cash on delivery fee and the total product price according to the order amount below.
~9,999 yen 330 yen

~29,999 yen 440 yen

~99,999 yen 660 yen

~300,000 yen 1,100 yen

 

★Regarding refusal to receive cash on delivery
If you refuse to accept cash on delivery, we will charge you all round-trip shipping costs, cash on delivery fees, online payment fees, and packaging materials costs.

Sales quantity

From 1 point

Application expiration date

If you are applying for convenience store payment, please complete the payment within 3 days. If payment cannot be confirmed within the period, your order will be canceled.

Product delivery time

Orders placed before 13:00 will be shipped the same day. Orders placed after 13:00 will be shipped the next day.
If your payment method requires payment by the customer after ordering, the order will be shipped the same day if the payment is confirmed by 13:00, and the next day if the payment is confirmed after 13:00.

Product delivery method

After making arrangements with us, delivery will be made by the shipping company.
Items will be shipped within Japan by Yamato Transport, and items outside of Japan will be shipped by Japan Post.

Matters regarding returns

●About returns and exchanges

★If there is a problem with the product

We take every possible measure to ensure the quality of our products, packaging, and shipping, but if there is a problem with the product you received, please contact us using the inquiry form . We will accept returns within 7 days of receiving the product at our expense.

★Returns due to customer convenience

For returns due to the customer's convenience, the customer will be responsible for paying the return shipping costs only if all of the items listed below apply. We cannot exchange for a different color, so please place a new order after returning the item.

In the case of a return due to the customer's convenience, shipping charges will not be refunded. If you purchased with free shipping, your refund will be less the actual shipping costs. Please ship the returned product within one week from the date of contact. We may not be able to accept returns after this period.

・You must contact us in advance to inform us of your intention to return the item.

・Items must be delivered within 7 days after arrival, and product tags, labels, etc. must be intact.

・The product must not have been used for any purpose other than trying it on.

・There is no dirt, tear, or any damage caused by the customer.

・The product must have been purchased on this site.

・There are no other reasons that our company deems inappropriate.

*Please note that sale items cannot be returned.

 

・About order cancellation

We will only accept cancellations of orders if you contact us via the inquiry form before shipping preparations. Once the item has been prepared for shipping, it will be treated as a returned item, and the customer will be responsible for paying the shipping costs when returning the item. If the item is determined to be malicious, we will also charge the customer for shipping costs.

If you wish to cancel your order, please contact us as soon as possible.

delivery time

Orders placed before 13:00 will be shipped the same day.

The delivery company will be Yamato Transport. Please note that we are unable to specify a delivery company.

For overseas shipping, it will be shipped by Japan Post.

payment method

Credit card, bank transfer, cash on delivery, convenience store payment (FamilyMart, Lawson, Ministop, Daily Yamazaki), smartphone payment (PayPay, LINE Pay, Merpay), au Easy Payment, Smartpay, Paidy, Rakuten Pay

*Some payment methods require procedures through the payment site KOMOJU.